SHIPPING POLICY
Effective Date: February 20, 2025

At Lulu’s Skinnie, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below to understand how we handle orders, processing times, and delivery.

1. Order Processing

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.

  • Once your order is processed, you will receive a confirmation email with tracking details.

  • Orders placed after 2:00 PM EST may be processed the following business day.

2. Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: 5-7 business days.

  • Expedited Shipping: 2-3 business days.

  • Overnight Shipping: 1 business day (orders must be placed before 12:00 PM EST).

Shipping times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location, selected shipping method, and package weight.

4. International Shipping

  • We currently ship to select international destinations.

  • International shipping rates and delivery times vary by country.

  • Customers are responsible for any customs duties, taxes, or import fees.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can track your package using the provided link.

6. Shipping Issues & Lost Packages

  • If your package is lost or delayed, please contact us at info@lulusskinnie.com.

  • We are not responsible for packages lost due to incorrect shipping addresses provided by the customer.

  • If your package is marked as delivered but not received, please check with your local carrier before reaching out to us.

7. Returns & Exchanges

Please refer to our Return Policy for details on returning or exchanging items.

8. Contact Us

For any shipping-related inquiries, please contact us:

Lulu’s Skinnie
Address: 9106 Calverton Ter, Pickerington, Ohio
Phone: (614) 322-1213
Email: info@lulusskinnie.com
Website: lulusskinnie.com

By placing an order with us, you agree to the terms outlined in this Shipping Policy. We appreciate your business and look forward to serving you!